Messaging Privacy Policy

Effective Date: April 04, 2025

Opteo Health (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Opteo Health collects and uses information about you when you opt in to receive SMS messages from us.

Information We Collect

Your phone number
Consent to send SMS messages
Your email address
Your basic contact information
Your messaging history

How We Collect Your Information

We may collect your information directly from you (e.g., when you complete a form or contact us) or automatically (e.g., when you interact with our website or messaging platform).

How We Use Your Information

Send you SMS messages you’ve opted in to receive
Provide updates, health tips, appointment reminders, or other relevant content based on your preferences
Operate and improve our services
Communicate with you about your care, appointments, or inquiries
Comply with legal and regulatory obligations
You can opt out of receiving SMS messages at any time by replying STOP to any message we send. You can review our Terms for additional information about the opt-out process.
No mobile opt-in will be shared with third parties for marketing purposes.

To Whom We Disclose Your Information

Our affiliated companies and healthcare partners
Third-party service providers who help us operate our SMS or communication systems
Legal or regulatory authorities if required by law
Parties involved in a merger, acquisition, or restructuring
Legal advisors in connection with the establishment or defense of legal claims
We do not share your phone number, personal information, or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

Protection of Information

We take appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure.
We are committed to safeguarding your privacy and ensuring the protection of your personal data. Your data will not be transferred to external organizations. We have implemented robust measures to prevent unauthorized data sharing and access.
Data Security: We employ advanced security protocols to protect your information from unauthorized access, disclosure, or misuse.
Access Control: Only authorized personnel have access to your data, and they are required to adhere to strict confidentiality obligations.
Regular Audits: We conduct regular audits to ensure compliance with our privacy policy and to identify any potential vulnerabilities.
For more information about our privacy practices, please contact us directly.

Updates

We may periodically update this Privacy Policy. If we make material changes that could affect your rights, we will provide notice through this website or through SMS prior to the changes taking effect. We encourage you to review this page periodically to stay informed about our privacy practices.

How to Contact Us

You can reach us by texting HELP for support to (702) 508-2099
You may also contact us at:
📞 (702) 508-2099

Recurring Message Terms and Conditions

Effective Date: April 4, 2025

SMS Messaging Service

By providing your phone number, you consent to receive SMS text messages from Opteo Health for appointment reminders, marketing messages, and general two-way communication about our healthcare and wellness services. Message and data rates may apply.

Message Frequency

You will receive more than one message from us unless you opt out. While messaging frequency may vary, you can expect to receive up to 4 messages per month.
Opteo Health reserves the right to change the frequency of messages at any time.
Opteo Health and mobile carriers are not liable for any delays or undelivered messages.

Message and Data Rates

Message and data rates may apply according to your mobile carrier’s terms and conditions.

Privacy Policy

Your information will be handled in accordance with our Privacy Policy.
Your privacy is important to us. We are committed to ensuring that your personal data is protected and will not be transferred to external organizations under any circumstances.
We collect and use your data solely for the purpose of providing and improving our services. Our data handling practices are designed to ensure the confidentiality and security of your information.
If you have any questions or concerns about our privacy practices, please contact us directly.
No mobile opt-in will be shared with third parties for marketing purposes.

Cancellation / Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message we send.
After opting out, you will receive one final message confirming your request has been processed.

Help / Customer Support

You can reach us by texting HELP for support to (702) 508-2099
You may also contact us at:
📞 (702) 508-2099

Liability

We are not responsible for any charges, errors, delays, or undelivered messages caused by your carrier or third-party service providers.