Opteo Health Testimonials

I was in a tough position with my practice when I came into contact with Alex from Opteo Health, Inc. My medical billing process was just simply not working. I explained to Opteo Health, that we had not been able to bill out for anything in months! Alex came into our practice office and basically lived there until she had identified all inefficiencies with our medical billing process. Well beyond that, Alex rewrote our employee handbook to comply with Federal and State guidelines, compiled an OSHA handbook, and provided invaluable training to our employees. She connected us with a phenomenal supplier, helped regulate our inventory, and even got us a few high dollar items for free! We love Alex, she took the time to explain everything and worked tirelessly until she knew we were on solid ground for the coming New Year. We’ve been much better off ever since, our denials are down considerably, and our revenue cycle is much shorter now! I love Opteo Health’s service, their professional and dedicated staff, and the relationship we’ve built together.

I had lost all trust in billers, and my revenue cycle was in complete disarray. Alicia from Opteo Health, Inc. reached out to me and was able to immediately identify all inefficiencies with my medical billing processes. I was told by my previous biller that they were unable to bill for charges beyond a certain amount of days, Opteo Health, Inc. was able to recover a majority of those charges! I was able to stop faxing EOB’s everyday as Alicia was able to automate a lot of the billing process for me. Since I decided to work with Opteo Health, Inc. my revenue has been stabilized and because their denial rates are so low I’ve even seen an uptick in my overall revenue. Whenever I have questions, I know I can call Alicia or any of their staff at ANYTIME with ANY concern as they have always been there for me. They keep me well informed and even shield me from pushback when billing patients. Opteo Health, Inc. is above and beyond a standard medical billing service, they’ve even negotiated payment with patients on my behalf. The relationships I’ve made with my patients are of the upmost importance to me. Opteo Health, Inc. enabled me to focus on those patients and provide superior care, without having to talk financials.

When we first came across Opteo Health, Inc. our medical billing process was at a joke level. We were paying another organization 7% of our collections along with $200-300 a month in software fees. Opteo Health knew how to do things correctly. Alex and her top of the line staff were able to address all inefficiencies along our billing processes and are very pleasant to work with. The staff at Opteo Health handled everything we threw at them promptly and with ease. We are now receiving an additional 3x value to our bottom line with Opteo Health, something our previous medical billing service was unable to accomplish after years of being their client. Our denial rates are down, our cash flow has re-stabilized, and we cannot be happier! We will be with Opteo Health for many more years to come.

Thanks to Opteo, we were able to open our practice quickly and effortlessly. Not only do they manage all our billing and credentialing, but they also served as consultants for all our start up needs. Now that our practice is fully functional, Opteo has helped us optimize our efficiency and improve our bottom line. It is a relief to be able to focus solely on patient care knowing that we have support from an amazingly reliable and diligent billing team. Thank you, Opteo, for all you help and guidance!

I partnered with ProCare Medical Group back in June of 2017. We hired Alex and Alicia from Opteo Health to come analyze the status of our practice administration and medical billing procedures. They were absolutely vital in assessing our business and were solid contributors to our medical groups operational readiness. They brought our practice up to speed with modern billing and administration procedures. Above and beyond their contractual obligations, Opteo Health ramped up our employees ability to implement by facilitating invaluable training to them, even outside of normal business hours! Thanks to Opteo Health, our first 6 months in operation after partnering with ProCare Medical Group has been a smooth transition for management and for our customers!

Starting my practice from scratch without Opteo Health would not have been possible. Not only are they professional and incredibly knowledgeable, the entire team is warm and friendly. I needed a significant amount of guidance getting set up, and they were always available for any question, no matter how small. More than that, they gave me real-time billing feedback that allowed me to maximize my income for the work I was doing. I have seen the experience some of my colleagues have with their billing service, and can honestly say Opteo Health is the best in the business.